Privacy Policy

1. Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you can be personally identified. For detailed information on data protection, please refer to our privacy policy listed below this text.

Data collection on this website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. Their contact details can be found in the „Information on the Data Controller“ section of this privacy policy.

How do we capture your data?

Your data is collected partly by you providing it to us. This can include, for example, data that you enter into a contact form.

Other data are automatically collected by our IT systems or collected after your consent when you visit the website. This primarily involves technical data (e.g., internet browser, operating system or time of page access). The collection of this data happens automatically as soon as you access this website.

What do we use your data for?

Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyse your user behaviour. If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders or other order requests.

What rights do you have regarding your data?

You have the right at any time to obtain free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given your consent for data processing, you can withdraw this consent at any time with future effect. Furthermore, you have the right to request the restriction of the processing of your personal data under certain circumstances. You also have the right to complain to the relevant supervisory authority.

You can contact us at any time regarding this and other data protection queries.

2. Hosting

We host the content of our website with the following provider:

Hetzner

The provider is Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen (hereinafter referred to as Hetzner). For details, please refer to Hetzner's privacy policy: https://www.hetzner.com/de/legal/privacy-policy/.

The use of Hetzner is based on Art. 6(1)(f) GDPR. We have a legitimate interest in the most reliable presentation of our website possible. If corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

Order processing

We have concluded a Data Processing Agreement (DPA) for the use of the aforementioned service. This is a legally required contract under data protection law, which ensures that it processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

3. General Information and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

By using this website, various personal data will be collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We would like to point out that data transmission over the internet (e.g., during email communication) may have security vulnerabilities. It is not possible to protect data completely from access by third parties.

Information on the responsible body

The controller responsible for data processing on this website is:

Stephan Grombach
STG Mental Health
Meisenweg 3
71737 Kirchberg an der Murr

Telephone: +49 7144 8884482
E-mail: [info@stg-mentalhealth.de](mailto:info@stg-mentalhealth.de)

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).

Storage duration

Unless a more specific retention period is stated within this privacy policy, your personal data will remain with us until the purpose for data processing ceases to apply. If you assert a legitimate request for erasure or withdraw consent to data processing, your data will be deleted, provided we do not have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, deletion will occur after these reasons no longer apply.

General Information on the Legal Basis for Data Processing on this Website

If you have consented to data processing, we shall process your personal data on the basis of Article 6(1)(a) GDPR or, if special categories of personal data pursuant to Article 9(1) GDPR are processed, on the basis of Article 9(2)(a) GDPR. In the event of explicit consent to the transfer of personal data to third countries, data processing shall also be carried out on the basis of Article 49(1)(a) GDPR. If you have consented to the storage of cookies or to accessing information on your end device (e.g. via device fingerprinting), data processing shall also be carried out on the basis of Section 25(1) TDDDG. Consent may be withdrawn at any time. If your data is required for the performance of a contract or for the execution of pre-contractual measures, we shall process your data on the basis of Article 6(1)(b) GDPR. Furthermore, we shall process your data if it is necessary for the fulfilment of a legal obligation on the basis of Article 6(1)(c) GDPR. Data processing may also be carried out on the basis of our legitimate interest pursuant to Article 6(1)(f) GDPR. The respective legal bases applicable in each individual case shall be informed in the following paragraphs of this privacy policy.

Recipients of personal data

As part of our business operations, we collaborate with various external parties. This sometimes requires the transfer of personal data to these external parties. We only disclose personal data to external parties if it is necessary for the performance of a contract, if we are legally obliged to do so (e.g., disclosure of data to tax authorities), if we have a legitimate interest in the disclosure within the meaning of Art. 6 (1)(f) GDPR, or if another legal basis permits the data transfer. When using contract processors, we only transfer personal data of our customers on the basis of a valid contract processing agreement. In the case of joint processing, a joint processing agreement is concluded.

Withdrawal of your consent to data processing

Many data processing operations are only possible with your explicit consent. You can withdraw consent that has already been given at any time. The lawfulness of the data processing carried out up to the point of withdrawal shall remain unaffected by the withdrawal.

Right to object in special circumstances and to direct marketing (Art. 21 GDPR)

If the data processing is based on Article 6(1)(e) or (f) of the GDPR, you have the right at any time to object to the processing of your personal data for reasons arising from your particular situation; this also applies to profiling based on these provisions. Please refer to this privacy policy for the respective legal basis on which processing is based. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims (objection pursuant to Art. 21(1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING, INCLUDING PROFILING WHEREVER IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE PROCESSED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21 (2) GDPR).

Right to complain to the competent supervisory authority

In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or the place of the alleged infringement. The right to complain shall be without prejudice to any other administrative or judicial remedy.

Right to data portability

You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.

Information, rectification and deletion

You have the right at any time to free access to information about your stored personal data, its origin and recipients, and the purpose of data processing, and where applicable, a right to correct or delete this data, in accordance with applicable legal provisions. You can contact us at any time for this purpose, as well as for any further questions about personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us about this at any time. The right to restrict processing applies in the following cases:

If you dispute the accuracy of your personal data stored with us, we generally need time to verify this. For the duration of the verification, you have the right to request a restriction on the processing of your personal data.
If the processing of your personal data was/is unlawful, you may request the restriction of data processing instead of deletion.
If we no longer need your personal data, but you need it for the establishment, exercise or defence of legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
If you have lodged an objection under Article 21(1) GDPR, a balancing of your interests against ours must be carried out. As long as it has not yet been determined whose interests take precedence, you have the right to request the restriction of the processing of your personal data.

Where you have restricted the processing of your personal data, that data may – apart from being stored – only be processed with your consent, or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.

SSL or TLS encryption

This page uses SSL or TLS encryption for security purposes and to protect the transmission of confidential content, such as orders or enquiries, that you send to us as the site operator. You can tell that a connection is encrypted by the fact that the browser's address bar changes from „http://“ to „https://“ and by the padlock icon in your browser bar.

If SSL or TLS encryption is enabled, the data you send us cannot be read by third parties.

4. Data Collection on this Website

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:

Browser type and browser version
Operating system used
Referrer URL
Hostname of the accessing computer
Server request time
IP address

Merging this data with other data sources will not be carried out.

The processing of this data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically flawless presentation and optimisation of its website – to this end, the server log files must be collected.

Contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing your enquiry and in case of follow-up questions. We will not pass these data on without your consent.

The processing of this data is carried out on the basis of Art. 6 para. 1 lit. b GDPR, provided your request is related to the fulfilment of a contract or is necessary for the performance of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of enquiries directed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be withdrawn at any time.

The data you enter in the contact form will remain with us until you request its deletion, revoke your consent to storage, or the purpose for data storage ceases to apply (e.g. after your request has been fully processed). Mandatory legal provisions – in particular, retention periods – remain unaffected.

Enquiries by email, telephone or fax

If you contact us by email, telephone, or fax, your request, including all personal data arising from it (name, request), will be stored and processed by us for the purpose of handling your query. We will not pass on this data without your consent.

The data you send us via contact requests will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for data storage no longer applies (e.g. after your request has been fully processed). Mandatory legal provisions – in particular, statutory retention periods – remain unaffected.

5. Plugins and Tools

Cloudflare Turnstile

We use Cloudflare Turnstile (hereinafter „Turnstile“) on this website. The provider is Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA (hereinafter „Cloudflare“).

Turnstile is used to check whether data input on this website (e.g. in a contact form) is being performed by a human or an automated program. To do this, Turnstile analyses the behaviour of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor accesses a website with Turnstile enabled. For the analysis, Turnstile evaluates various pieces of information (e.g. IP address, the website visitor's time spent on the website, or mouse movements made by the user). The data collected during the analysis is forwarded to Cloudflare.

The storage and analysis of data is carried out on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its web offerings from abusive automated surveillance and from SPAM. If the relevant consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

Data processing is based on Standard Contractual Clauses, which you can find here: https://www.cloudflare.com/cloudflare-customer-scc/. Further information about Cloudflare Turnstile can be found in the privacy policy at https://www.cloudflare.com/cloudflare-customer-dpa/. The company is certified under the „EU-US Data Privacy Framework“ (DPF). The DPF is an agreement between the European Union and the USA, which aims to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF commits to adhering to these data protection standards. Further information on this matter can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/5666.

Ninja Firewall

We have integrated Ninja Firewall on this website. The provider is NinTechNet Limited, Unit 1603, 16th Floor, The L. Plaza 367-375 Queen’s Road Central Sheung Wan, Hong Kong (hereinafter Ninja Firewall).

Ninja Firewall is used to protect our website from unwanted access or malicious cyberattacks. To this end, Ninja Firewall collects the IP address, request, referrer, and the time of page access. Ninja Firewall is integrated on our own servers and does not transmit personal data to the provider of the tool or any other third parties. We have activated IP anonymisation in Ninja Firewall, so the tool only collects the IP address in a shortened form.

The use of Ninja Firewall is based on Art. 6(1)(f) of the GDPR. The website operator has a legitimate interest in the most effective protection of its website against cyberattacks possible.

Source https://www.e-recht24.de